Privacy Policy
This Privacy Policy governs the manner in which PDQ Specialist Courier Services collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.pdqspecialistcouriers.com website (“Site”). This privacy policy applies to the Site and all products and services offered by PDQ Specialist Courier Services.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How we use collected information
PDQ Specialist Courier Services may collect and use Users personal information for the following purposes:
- To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To send periodic emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Compliance with children’s online privacy protection act
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
Changes to this privacy policy
PDQ Specialist Courier Services has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
To find out how we can help you please call 0800 046 2011 or complete our enquiry form
Why PDQ is right for you?
Available 24/7
Customer service team contactable 24/7
Rapid
Specialist same-day and next-day delivery options
Dedicated
Next flight out and hand carry service options
Precise
Track the minute-by-minute location of your delivery
Traceable
Track the exact current temperature of your delivery
Flexible
Multi-temperature refrigeration from -25 to +30C
Qualified
All of our drivers hold full ADR & GDP certification
Recognised
Won 'Refrigerated Courier of the Year' in 2015 & 2016
Contact Us
We Listen
PDQ offer customers unique tailored solutions, adapting to their every need. Our consultations outline your requirements and detail the most…
We Care
PDQ track each consignment every stage of the process, ensuring your items are delivered in perfect condition every time
We Deliver
Thanks to our internal reporting mechanisms, PDQ consistently surpasses customer expectations, achieving 99% customer satisfaction