To ensure timely deliveries and an uninterrupted service, we maintain spare capacity within our fleet and personnel at all times. All vehicles are fully maintained and serviced by the manufacturer, Mercedes, ensuring minimal disruptions. To minimise breakdowns, we operate a three yearly vehicle renewal policy and all vehicles come with full Mercedes 24 hour roadside recovery throughout Europe.
Real-Time Temperature Monitoring
Seven Telematics technology enables our operations, drivers and management to remotely track the GPS location and temperature of the vehicles. This data is securely stored offsite, with historical data made available for up to 12 months, ensuring a robust audit trail and allowing us to complete a full review of the effectiveness of our internal control system. Our temperature telematics systems allows our transport office to remotely track the real-time and historical temperature and location of consignments. Temperature controlled units are fully maintained and serviced by the manufacturer at 16 week intervals. All units have contracted UK and European breakdown cover with the manufacturer. All vehicles are equipped with electronic standby cables, allowing them to be independently run from the vehicle.
Key Out System
Vehicles are fitted with key out systems, enabling them to be left secure while unattended on the decks of ferries. Leaving the engine running guarantees the fridge unit remains running constantly at all times during transit. Any attempt by an unauthorised person to move the vehicle will cause the engine to cut out.
Fridge Unit Calibration
All of our vehicle refrigeration units are fully calibrated and serviced at 16 weekly intervals under service contracts with the manufacturer. These service agreements also include full UK and European roadside backup in case of fridge malfunction.
High Security Loads
In the case of high security loads, vehicles are fitted with cages along with slam locks on doors and vehicle registration numbers on the roof for aerial identification. The vehicles are also fitted with panic alarms linked directly to our operations department, in case of emergencies. In certain circumstances, vehicles can also be double manned for additional security.
To find out how we can help you please call 0800 046 2011 or complete our enquiry form
Why PDQ is right for you?
Customer service team contactable 24/7
Specialist same-day and next-day delivery options
Next flight out and hand carry service options
Track the minute-by-minute location of your delivery
Track the exact current temperature of your delivery
Multi-temperature refrigeration from -25 to +30C
All of our drivers hold full ADR & GDP certification
Won 'Refrigerated Courier of the Year' in 2015 & 2016
PDQ offer customers unique tailored solutions, adapting to their every need. Our consultations outline your requirements and detail the most…
PDQ track each consignment every stage of the process, ensuring your items are delivered in perfect condition every time
Thanks to our internal reporting mechanisms, PDQ consistently surpasses customer expectations, achieving 99% customer satisfaction