PDQ Specialist Couriers prides itself on providing customers and their clients with the upmost care and impeccable standards. We are therefore committed to achieving the highest standard of GDP compliance, ADR certification, MHRA-approved storage, a full UKAS ISO 9001:2015 Quality Management System, and a full UKAS ISO9001:14001 Environmental Management System.
Given the delicate nature of the items we transport, we train our drivers to become experts in their fields, providing them with certification in Goods Distribution Practise (GDP), Accord Dangereux Routier (ADR) and customer service. As part of our UKAS ISO 9001:2015, this is fully documents and continually audited by internal team leaders and our external accreditation body, ISOQAR.
Quality Management Principles
Our UKAS ISO 9001:2015 has developed over several years to cover every aspect of our business. The standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement.
Checking that the system works is a vital part of our UKAS ISO 9001:2015. PDQ Specialist Couriers performs internal audits to check how our Quality Management System is working. Although not an ISO requirement, we give our customers additional piece of mind by ensuring our practises are annually audited by ISOQAR, an independent certification body who verify our conformity to the standard. We also invite our customers to audit our practices and verify our high standards of compliance.
To find out how we can help you please call 0800 046 2011 or complete our enquiry form
Why PDQ is right for you?
Customer service team contactable 24/7
Specialist same-day and next-day delivery options
Next flight out and hand carry service options
Track the minute-by-minute location of your delivery
Track the exact current temperature of your delivery
Multi-temperature refrigeration from -25 to +30C
All of our drivers hold full ADR & GDP certification
Won 'Refrigerated Courier of the Year' in 2015 & 2016
PDQ offer customers unique tailored solutions, adapting to their every need. Our consultations outline your requirements and detail the most…
PDQ track each consignment every stage of the process, ensuring your items are delivered in perfect condition every time
Thanks to our internal reporting mechanisms, PDQ consistently surpasses customer expectations, achieving 99% customer satisfaction